1. Introduction

Welcome to ATE ALLTOPELEC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our home energy storage solutions. Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

2. Data Collection

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, and may include the following:

• Personal and Contact Details: Name, email address, phone number, and billing/shipping addresses necessary for processing and delivering heavy freight orders.

• Payment Information: We may collect data necessary to process your payment if you make purchases. All payment data is stored and processed by our secure payment gateways (e.g., Stripe, PayPal).

• Automatically Collected Data: We automatically collect certain information when you visit, use, or navigate the site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser, and device characteristics.

3. Use of Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.

• To fulfill and manage your orders, payments, returns, and exchanges.

• To coordinate complex logistics and freight shipping for large energy storage equipment.

• To administer warranties and provide technical support for your purchased battery systems.

• To send administrative information to you, such as product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

4. Third-Party Sharing

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and specialized freight logistics companies handling the transport of electrical equipment.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. User Rights

Depending on your geographical location (such as the EEA, UK, or California), you may have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to:

• Request access and obtain a copy of your personal information.

• Request rectification or erasure of your personal data.

• Restrict the processing of your personal information.

• If applicable, to data portability. To make such a request, please contact us using the contact details provided on our website. We will consider and act upon any request in accordance with applicable data protection laws.

6. Policy Changes

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.